Enterprise Platform Agents

Your enterprise stack already has AI. Most of it is sitting unused.

Salesforce, ServiceNow, Workday, and SAP all ship native agent-building tools. The defaults handle generic scenarios. We build the custom agents that actually fit your workflows, your data, and your edge cases on the platform you already pay for.

Salesforce ServiceNow Workday SAP
Salesforce Agentforce
Your CRM is where your sales, service, and customer data live. Agentforce lets you build AI agents that act on that data but the defaults only cover generic scenarios.
What the defaults don't do

Salesforce ships templates that look good in demos. They work on clean, fictional data with no real business logic. Your org has messy data, custom objects, specific approval chains, and policies the template has never seen.

We design and build custom subagents, actions, and data retrieval on your actual Salesforce org connected to your real Knowledge base, your order/case systems, and your specific escalation rules.

Custom agent
Refund & order status agent
Looks up a customer's actual order, checks refund eligibility against your specific policy tiers (not a generic template), communicates the outcome, and escalates only when a human decision is genuinely required.
Custom agent
Pre-call sales intelligence agent
Before a rep dials, the agent pulls the contact's full activity history, open cases, product usage, and competitor mentions from your CRM surfaces a structured brief, not raw records.
Custom agent
Advisor meeting prep agent
For financial services or B2B teams processes CRM data and recent activity into a structured client briefing before every meeting, automatically. No manual note assembly.
ServiceNow AI Agent Studio
ServiceNow runs IT, HR, and customer service workflows for 85%+ of Fortune 500 companies. Now Assist handles the generic. Custom agents handle the specific.
What the defaults don't do

ServiceNow's out-of-the-box Now Assist skills summarize incidents and suggest KB articles. Useful but your IT team's workflows, approval chains, CMDBs, and escalation rules are all custom. The generic agent doesn't know any of that.

We build agents in AI Agent Studio that understand your specific org structure, your incident classification logic, and your actual knowledge base not a demo dataset.

Custom agent
IT incident triage & resolution agent
Reads incoming tickets, cross-references your CMDB and known-error database, auto-resolves L1 issues, and routes the rest to the right team with full context not just category tags.
Custom agent
Employee onboarding agent
Answers new hire questions from your actual HR policies and benefit plans not generic text. Guides them through your specific onboarding checklist, submits access requests, and tracks completion.
Custom agent
Change request drafting agent
Engineer describes a change in plain language. Agent generates a correctly formatted change request following your CAB policy, pre-fills risk fields from similar past changes, and routes for approval.
Workday Illuminate
Workday runs HR and Finance for 65%+ of Fortune 500 companies. Illuminate ships pre-built agents for common tasks. Your org's specific policies, approval rules, and data structures are not in the default.
What the defaults don't do

Workday's built-in agents handle standard HR tasks well. But your leave policy tiers, bonus calculation rules, approval hierarchies, and custom reporting fields are specific to your implementation and the default agents don't know them.

We configure and extend Illuminate agents to understand your company's actual HR and Finance logic the same data your HR BPs and Finance controllers work with daily.

Custom agent
Policy-aware leave & benefits agent
Answers employee queries about their specific leave balance, entitlements, and benefit elections not a generic policy FAQ. Pulls from the employee's actual Workday record and your company's leave policy tiers.
Custom agent
Finance reconciliation agent
Reads daily bank statements against your general ledger, flags mismatches, and generates a reconciliation summary reducing manual cash positioning work for your finance team by hours per day.
Custom agent
Payroll exception agent
Before payroll runs, the agent scans for anomalies new hires missing tax forms, terminated employees still active, unusual hours and flags them with context, not just a raw exception report.
SAP
SAP Joule Studio
SAP runs procurement, supply chain, and finance for the world's largest companies. Joule Studio lets partners build custom AI agents on S/4HANA but the real value is in your company-specific business logic.
What the defaults don't do

SAP's standard Joule agents handle common ERP queries. But most SAP environments are heavily customized with bespoke tables, Z-programs, and approval workflows specific to your industry and org structure. The default agent doesn't touch any of that.

We build Joule Studio agents that understand your SAP customizations, your procurement rules, and your specific reporting requirements not just the standard ERP data model.

Custom agent
Procurement bid analysis agent
Reads supplier bids against your procurement criteria unit price, lead time, payment terms, vendor rating and generates a structured comparison with a recommended shortlist, not a raw data dump.
Custom agent
Invoice dispute resolution agent
Matches incoming invoices against purchase orders, flags mismatches by root cause category, and initiates resolution workflows compressing dispute cycles from weeks to hours.
Custom agent
Maintenance stock availability agent
When a maintenance request is raised, the agent checks real-time stock levels across your warehouses, identifies nearest available parts, and pre-stages the replenishment order before the technician asks.

Which platform are you on?

Tell us what's broken in your workflow. We'll tell you what we can build on your stack.

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